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CLIENTELE ENGAGEMENTS: Program and Project Management

Washington, DC: U.S. Customs and Border Protection (CBP) agency's Office of Field Operations (OFO)

Office of Field Operations (OFO) From 2008 to 2009, Zappold Advisors LLC was responsible for managing and overseeing project work performance and demonstrated the necessary project management skill set to support the U.S. Department of Homeland Security's (DHS) U.S. Customs and Border Protection (CBP) agency's Office of Field Operations (OFO).

Our primary responsibilities encompassed serving as an expert systems analyst or advisor on the evaluation of the effectiveness of programs and operations and/or the productivity and efficiency of management. This includes implementing, coordinating, and/or overseeing a variety of complex IT management programs impacting the agency's activities; planning and/or conducting broad and/or in-depth special studies; developing and/or evaluating policies in assigned areas of responsibility; designing and coordinating planning activities; developing, implementing, and/or monitoring sophisticated management information systems; preparing and/or providing briefings and presentations on analytical findings and recommendations; directing the development of new and/or changes to existing issuances and directives; determining the applicability and effect of new or proposed legislation on IT systems, executive orders, agency directives, and other agency decisions on organizational operations, managerial programs.

We also provided supported activities including implementation process management and ongoing operational consulting with project leads and program managers. Additionally, Zappold Advisors LLC staff members took leadership and provided stakeholder management by facilitating meetings and conducting briefings with all stakeholders internal and external to CBP headquarters.


June 2017 - Zappold Advisors LLC awarded GSA 8(a) STARS II GWAC contract (for Functional Areas 1 and 2) to provide IT services and IT services-based solutions. Read more Read More
April 2016 - Zappold Advisors LLC awarded Content Delivery Network Services (CDNS) contract to support the U.S. Securities and Exchange Commission through CenturyLink's GSA Networx contracting vehicle. Read more Read More
May 2015 - Zappold Advisors LLC awarded Montgomery County (Maryland) Government Consulting Services for Procurement Innovation Project contract to assist in facilitating innovation in the way Montgomery County procures goods and services. Read more Read More

U.S. Department of State

National Institutes of Health (NIH)

U.S. Securities and Exchange Commission (SEC)
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