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CLIENTELE ENGAGEMENTS: Enterprise Content Management

Washington, DC: U.S. Customs and Border Protection (CBP) agency's Western Hemisphere Travel Initiative (WHTI)

Western Hemisphere Travel Initiative (WHTI) The Western Hemisphere Travel Initiative (WHTI) is a result of the Intelligence Reform and Terrorism Prevention Act of 2004 (IRTPA), requiring all travelers to present a passport or other document that denotes identity and citizenship when entering the United States. The goal of WHTI is to strengthen U.S. border security while facilitating entry for U.S. citizens and legitimate foreign visitors by providing standardized documentation that enables the U.S. Department of Homeland Security (DHS) to quickly and reliably identify a traveler.

From June of 2008 to September of 2009, Zappold Advisors LLC, provided project management support services by configuring the electronic Program Management Office (ePMO) to support activity, document management, policies and business procedures for the WHTI Program Office's knowledge management needs. Among these tasks, we also modified ePMO as necessary to support WHTI-specific requirements including the addition of new user fields, customized views, and requested roles as needed to provide enhanced program management capabilities. Lastly, we supported additional usages of ePMO for other technical functions such as discussion threads and group calendars as needed, as well as respond to ad-hoc reporting requests and information management tasks.

Zappold Advisors LLC also assisted other project/team members with the analysis and evaluation, as well as the preparation of recommendations for ePMO-wide system improvements, optimization, development and/or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications; automation; communications protocols; risk management/electronic analysis; software; life-cycle management system development methodologies; and modeling and simulation testing.


June 2017 - Zappold Advisors LLC awarded GSA 8(a) STARS II GWAC contract (for Functional Areas 1 and 2) to provide IT services and IT services-based solutions. Read more Read More
April 2016 - Zappold Advisors LLC awarded Content Delivery Network Services (CDNS) contract to support the U.S. Securities and Exchange Commission through CenturyLink's GSA Networx contracting vehicle. Read more Read More
May 2015 - Zappold Advisors LLC awarded Montgomery County (Maryland) Government Consulting Services for Procurement Innovation Project contract to assist in facilitating innovation in the way Montgomery County procures goods and services. Read more Read More

U.S. Department of State

National Institutes of Health (NIH)

U.S. Securities and Exchange Commission (SEC)
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